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Pulling Back the Curtain’: From New Roles to Old Ways, Inside Nursing Home Workforce Retention Wins

To sustain staffing gains, many nursing home operators are investing in specialized training, attractive wages, and career growth in order to compete better with others across the health care continuum, with many focusing on modernizing onboarding processes.

Retaining certified nursing assistants (CNAs) has been problematic in many facilities, while the highly skilled role of MDS coordinators, for example, has been even more severely understaffed in others.

But take it from some operators who have found success on the staffing front: Addressing these challenges and reducing turnover has required a mix of both old and new strategies.

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